Interview and Facilitation Skill

Conduct semi-structured interviews and moderate focus groups with professional facilitation techniques.

Overview

The Interview and Facilitation skill enables conducting semi-structured interviews and moderating focus groups with rapport building, probing techniques, group dynamics management, and ethical practice for high-quality qualitative data collection.

Capabilities

Interview Technique

• Question design
• Rapport building
• Active listening
• Probing strategies
• Closure techniques

Focus Group Moderation

• Group composition
• Discussion guide development
• Group dynamics management
• Participant engagement
• Conflict navigation

Probing Methods

• Follow-up questions
• Clarification probes
• Elaboration prompts
• Challenge probes
• Silent probing

Recording and Documentation

• Audio/video recording
• Note taking
• Transcription
• Field notes
• Quality assurance

Ethical Practice

• Informed consent
• Confidentiality
• Sensitive topics
• Power dynamics
• Participant welfare

Usage Guidelines

When to Use

• Collecting qualitative data
• Exploring perspectives
• Understanding experiences
• Gathering stakeholder input
• Building theory

Best Practices

• Prepare thoroughly
• Build genuine rapport
• Listen actively
• Probe appropriately
• Document carefully

Integration Points

• Qualitative Analysis skill
• Ethnographic Research skill
• Research Ethics and IRB skill
• Mixed Methods Integration skill

References

• In-Depth Interview Protocol process
• Focus Group Facilitation process
• Ethnographic Fieldwork process
• Qualitative Research Specialist agent