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B2C Strategy

// Build consumer apps with validated demand, sustainable unit economics, and growth loops that compound.

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updated:March 4, 2026
SKILL.mdreadonly
SKILL.md Frontmatter
nameB2C Strategy
slugb2c
version1.0.0
descriptionBuild consumer apps with validated demand, sustainable unit economics, and growth loops that compound.
metadata[object Object]

Quick Reference

TopicFile
Monetization models & paywall designmonetization.md
Unit economics (CAC, LTV, payback)economics.md
Growth loops & acquisition channelsgrowth.md
Retention benchmarks by categorybenchmarks.md

Core Framework

Stage-Aware Priorities

StageFocusKey Metric
Pre-PMFActivation + RetentionD7 retention > 20%
Post-PMFAcquisition + ConversionCAC payback < 6 months
ScalingLTV optimization + LoopsLTV:CAC > 3:1

The 30-Second Rule

Consumer products win or lose in the first 30 seconds:

  1. Is there a hook? (emotional trigger, curiosity, benefit)
  2. How many taps to value? (target: ≤3)
  3. Is signup deferred until after value shown?

Critical Metrics

  • Activation: % reaching "aha moment" in first session
  • Retention: D1/D7/D30 by acquisition cohort
  • Monetization: Conversion rate, ARPU, payback period
  • Referral: Viral coefficient (K-factor), organic vs paid ratio

Anti-Patterns (Common B2C Mistakes)

  1. Building for power users — The 80% casual users pay the bills
  2. Generous freemium — If free tier solves the problem, why upgrade?
  3. Vanity metrics — MAU without defining "active" hides churn
  4. B2B thinking — Long onboarding, feature demos, rational appeals
  5. Ignoring emotions — Status, FOMO, delight drive consumer behavior
  6. Late paywall — Users habituate to free before seeing upgrade value

Decision Support

For any B2C decision, apply this framework:

  1. Validate demand first — Search Reddit/Twitter/forums for complaints about the problem
  2. Design monetization early — Model matters more than price initially
  3. Define activation moment — What must happen for user to "get it"?
  4. Plan growth loop — Paid-only doesn't scale; what compounds?
  5. Set kill metrics — Below what retention do you pivot?