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alicloud-ai-cloud-call-center

// Manage Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK. Use for listing resources, creating or updating configurations, querying status, and troubleshooting workflows for this product.

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stars:1,933
forks:367
updated:March 4, 2026
SKILL.mdreadonly
SKILL.md Frontmatter
namealicloud-ai-cloud-call-center
descriptionManage Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK. Use whenever the user is working on CCC operations such as instance/resource management, configuration updates, status checks, and troubleshooting call-center API workflows.
version1.0.0

Category: service

Cloud Call Center

Use Alibaba Cloud OpenAPI (RPC) with official SDKs or OpenAPI Explorer to manage resources for Cloud Call Center.

Workflow

  1. Confirm region, resource identifiers, and desired action.
  2. Discover API list and required parameters (see references).
  3. Call API with SDK or OpenAPI Explorer.
  4. Verify results with describe/list APIs.

AccessKey priority (must follow)

  1. Environment variables: ALICLOUD_ACCESS_KEY_ID / ALICLOUD_ACCESS_KEY_SECRET / ALICLOUD_REGION_ID Region policy: ALICLOUD_REGION_ID is an optional default. If unset, decide the most reasonable region for the task; if unclear, ask the user.
  2. Shared config file: ~/.alibabacloud/credentials

API discovery

  • Product code: CCC
  • Default API version: 2020-07-01
  • Use OpenAPI metadata endpoints to list APIs and get schemas (see references).

High-frequency operation patterns

  1. Inventory/list: prefer List* / Describe* APIs to get current resources.
  2. Change/configure: prefer Create* / Update* / Modify* / Set* APIs for mutations.
  3. Status/troubleshoot: prefer Get* / Query* / Describe*Status APIs for diagnosis.

Minimal executable quickstart

Use metadata-first discovery before calling business APIs:

python scripts/list_openapi_meta_apis.py

Optional overrides:

python scripts/list_openapi_meta_apis.py --product-code <ProductCode> --version <Version>

The script writes API inventory artifacts under the skill output directory.

Output policy

If you need to save responses or generated artifacts, write them under: output/alicloud-ai-cloud-call-center/

Validation

mkdir -p output/alicloud-ai-cloud-call-center
for f in skills/ai/service/alicloud-ai-cloud-call-center/scripts/*.py; do
  python3 -m py_compile "$f"
done
echo "py_compile_ok" > output/alicloud-ai-cloud-call-center/validate.txt

Pass criteria: command exits 0 and output/alicloud-ai-cloud-call-center/validate.txt is generated.

Output And Evidence

  • Save artifacts, command outputs, and API response summaries under output/alicloud-ai-cloud-call-center/.
  • Include key parameters (region/resource id/time range) in evidence files for reproducibility.

Prerequisites

  • Configure least-privilege Alibaba Cloud credentials before execution.
  • Prefer environment variables: ALICLOUD_ACCESS_KEY_ID, ALICLOUD_ACCESS_KEY_SECRET, optional ALICLOUD_REGION_ID.
  • If region is unclear, ask the user before running mutating operations.

References

  • Sources: references/sources.md